Google review requests for auto repair shops, with a private check-in first
Updated . In the Growth plan.
After every paid visit, the customer gets a private check-in first. If someone is unhappy, you hear about it and can call. Then everyone gets your Google review link.
What it does
Only asking happy customers is review gating, and Google can pull your reviews for it. Gearboxly asks everyone, and puts the phone call first when someone is not happy.
The customer gets a private check-in text asking how you did. Gearboxly AI reads the reply and alerts you right away if someone is unhappy, with what they said, so you can call and put it right.
On day 6, everyone gets your Google review link. Customers you were calling go out once you mark it sorted.
How it works
- 1
After the visit
The customer gets a private check-in text: how did we do?
- 2
AI reads the reply
Unhappy? You get an alert right away with what they said, so you can call.
- 3
Day 6
Everyone gets your Google review link. Customers you were calling go out once you mark it sorted.
Questions shops ask
Is this review gating?
No. Gearboxly asks everyone for a Google review and puts the phone call first when someone is not happy.
When is the Google link sent?
On day 6. Customers you were calling go out once you mark it sorted.
Does it use my text allowance?
Yes. Review requests count as campaign texts. Growth includes 3,000 a month per location.
Which plan includes it?
Automatic Google review requests are part of Gearboxly Marketing, on the Growth plan.
Related features
More in the plans
Try google review requests in your own shop
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