Repair order software for independent shops

Updated

A repair order holds the whole visit: customer, vehicle, concern, inspection, estimate, jobs, parts, payments and invoice. Open one in seconds, check the car in from the lot with your phone, and see every open order with its status on the Workshop board.

The new repair order form with customer and vehicle search
New repair order: customer, vehicle, concern.
The Gearboxly Workshop list of repair orders with status filters
Every open repair order with its status, customer and total.

What it does

  • New RO from customer search by name or phone
  • A VIN fills in year, make, model and engine
  • Check-in records fuel, keys, warning lights, belongings and damage
  • Assign a technician and the car appears in their My work list
  • Workshop board with status filters like needs estimate, waiting parts and ready
  • Full vehicle history and old invoices on the customer's profile

How it works

  1. 1

    Create it

    Tap + New, search for the customer or add one, then pick or add their vehicle.

  2. 2

    Record the concern

    Type the customer's concern in their own words, then create the order.

  3. 3

    Check the car in

    Record fuel level, keys, dash lights, belongings and damage on the walk-around. It protects the shop later.

  4. 4

    Assign and track

    Pick the technician. The RO moves through inspection, estimate, approval, repair and invoice on the board.

Questions shops ask

Can we check cars in from the parking lot?

Yes. Service writers can check cars in from their phone by scanning the VIN or plate.

Can we bring over our old customers and vehicles?

Yes. Import customers and vehicles from a CSV export of your current system, and we're happy to help with the move.

How many users can use it?

Every plan includes unlimited users, so every writer and technician gets their own sign-in.

More features

Try it on your own repair orders

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