What’s in Gearboxly Marketing
Campaigns that write themselves
Say what you want to promote and Gearboxly AI writes the text or email, suggests who should get it from your own records, and sends it when you say.
Service-due reminders
A friendly nudge when a customer is about due for their next service, based on time since their last visit. One message per service cycle.
Win-back for quiet customers
Reaches out at 6, 9 and 12 months of silence, so regulars don't drift to the shop down the road.
Missed-appointment rebooking
One friendly text an hour after a no-show with a link to rebook. Never more than one, and never if they have already rebooked.
Google review requests, done right
After every paid visit the customer gets a private check-in first. Gearboxly AI reads the reply and alerts you if someone is unhappy, so you can call them. Then everyone gets your Google link.
Guardrails on every message
Opt-outs, quiet hours, spacing and a frequency cap, and anyone with an upcoming appointment is left out of reminders and win-backs.
How it works
- 1
Pick who to reach
Open Campaigns and choose an audience: everyone due for service, customers with declined work, or a list AI suggests from your records.
- 2
Write the message
Type it yourself, or let Gearboxly AI draft it and make it shorter, friendlier or more urgent.
- 3
Send or schedule
Send by text or email now or later. Opt-outs and quiet hours are respected automatically.
- 4
Turn on the follow-ups
Switch on the automatic follow-ups you want. They run every day and stop as soon as the customer books or replies.
Reviews, the way Google allows
Only asking happy customers is review gating, and Google can pull your reviews for it. Gearboxly asks everyone, and puts the phone call first when someone isn’t happy.
- 1After the visit
The customer gets a private check-in text: how did we do?
- 2AI reads the reply
Unhappy? You get an alert right away with what they said, so you can call and put it right.
- 3Day 6
Everyone gets your Google review link. Customers you were calling go out once you mark it sorted.
On every plan
Estimate follow-ups that stop the moment the customer approves, declines or books, declined-work follow-ups at 7, 30 and 90 days, and loyalty rewards customers see in their portal.
With Growth
All of Gearboxly Marketing, plus your shop website, online booking on your own domain, 3x the texts and double the AI allowance.
Compare plans →Questions shops ask
Do I need a separate marketing tool?
No. Campaigns, follow-ups, reminders, review requests and rewards run from the same customer records as your repair orders.
Will customers get too many messages?
Every message type respects opt-outs, quiet hours, spacing and a frequency cap, and anyone with an upcoming appointment is left out of reminders and win-backs.
Which plans include Gearboxly Marketing?
Gearboxly Marketing is part of the Growth plan: campaigns, service-due and win-back reminders, missed-appointment texts, AI campaign writing and audiences, and automatic Google review requests. Every plan keeps estimate and declined-work follow-ups and loyalty rewards.
More detail: Send a campaign · AI campaign writer