3,000 campaign texts per location a month: how texting limits work
Updated . In the Growth plan.
Customer updates are unlimited. Campaign texts have a monthly amount: 1,000 per location, and 3,000 on Growth.
What it does
Estimates, approvals, status updates, appointment reminders, booking confirmations and sign-in codes: send as many as your shop needs. There are no per-message fees on those.
Campaign texts are campaigns, win-back offers, review requests, service-due reminders and missed-appointment follow-ups. Every plan with texting has 1,000 a month per location. Growth includes 3,000.
Need more? Add a pack of 1,000 campaign texts for $15, any time. A text is up to 160 characters (70 with special characters like emoji). Longer messages go out in pieces, and each piece counts as one text from your campaign allowance.
How it works
- 1
Send customer updates freely
Estimates, status updates and reminders are unlimited.
- 2
Campaigns draw from the monthly amount
3,000 per location on Growth.
- 3
Add a pack if you need more
$15 per 1,000 campaign texts, any time.
Questions shops ask
What counts as a campaign text?
Campaigns, win-back offers, review requests, service-due reminders and missed-appointment follow-ups.
Are estimate and status texts limited?
No. Estimates, approvals, status updates, appointment reminders, booking confirmations and sign-in codes are unlimited, with no per-message fees.
How many characters is one text?
Up to 160 characters, or 70 with special characters like emoji. Longer messages go out in pieces, and each piece counts as one text.
Who gets the texts?
Only your own customers who have agreed to receive them. Carriers require your business to be registered before texting starts (A2P 10DLC), which happens after your first paid invoice.
Related features
More in the plans
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