Handle requests from the bay

See what your technicians need, order the parts they request, and watch every clock live.

  • For service advisors
  • 2 min read
  • Video walkthrough

From the bay

When a technician asks for something, it appears at the top of the RO under From the bay, and in your notification bell. Urgent requests are flagged.

The advisor's repair order showing On the clock and From the bay panels
Who's on the clock, and what the bay needs.
Part requests
Order the part, add it to the job, then tap Mark handled. The tech sees it on their phone.
Questions and problems
Answer or sort it, then tap Mark handled.